Voice Management
 Manage Your Global Voice Infrastructure
Reduce Management Costs
Automate Voice Monitoring
Fault Management
Alarm Management
Performance Management
Voice Management Map
Device Access & Control
Nortel Direct Management
CO Switch Management
Managed Systems
Data & IT Management
Global IT Management
Proactive IT Monitoring
Alarming & Notification
Performance Management
IT Management Map
Remote Access & Control
Audit Trail & Activity Log
Comprehensive Automation
Server Provisioning
Foundation Kits
Performance & Traffic Reporting
STEPAR Analysis & Reporting
Alarm Reporting
Traffic Reporting
Managed Services
Remote NOC & Hosted Monitoring Services
Professional Services
Education & Training
Related TONE Sites
TONE Software
Reliatel Solutions
PBX Traffic Reporting
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Comprehensive
Data Services & Infrastructure Management
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ReliaTel is a
strategic business solution designed to comprehensively
manage and monitor the entire business computing infrastructure,
across data systems and devices, LAN, WAN, and voice networks,
as well as environmental and security devices, to deliver
optimum service levels across the entire global operation.
ReliaTel's comprehensive management facilities empower business
computing organizations to:
- Cost effectively control and automate
the entire global computing operation.
- Ensure uninterrupted operation of the
entire computing infrastructure to deliver the necessary
availability and reliability to the corporation and its
customers.
 Reduce
the complexity and costs
of supporting and maintaining diverse servers,
voice systems,
network devices, mainframes, applications, and environmental
sensors and devices.
- Provide a consolidated, unified management solution
across the
entire infrastructure, including
TDM-based PBXs, VoIP and
IP-Telephony networks, and all
business computing resources.
- Proactively detect & automatically resolve
fault conditions before
users report them and service is negatively impacted or
interrupted.
- Increase security and ensure business policies
through a common management approach and method across all
data and telecommunications devices.
- Reduce dependencies on platform specific management
tools, and the associated licensing and training
expenses.
- Significantly lower maintenance expenses, and
increase overall computing service levels to meet
service level agreements and requirements.
- Apply human and computing resources more efficiently
and effectively to deliver maximum ROI to the corporate
bottom line.
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| ReliaTel expertly monitors and manages
data and voice assets, automatically alerts personnel to problems
and exceptions, and enables authorized users to easily access
and control both data and voice systems ( both on and off the
network ) from any local or remote location. |
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Through ReliaTel, server and network device
exceptions and potential problems are resolved more rapidly,
and overall business computing availability increases dramatically,
allowing your existing staff to better manage the growing
computing and telecommunications environment.
ReliaTel comprehensive data management capabilities include:
- Proactive Data Monitoring and Fault Management
- Automated Alarming & Notification
- Remote Access and In-Depth Control
- Performance & Service Level Management
- Complete Audit Trail and Activity Log
- Comprehensive Automation
- Customizable Reporting & Trend Analysis
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