ReliaTel provides powerful capabilities to automate routine maintenance activities and recovery procedures based on any customizable criteria. Through ReliaTel, automation can be quickly created to initiate specific automated processes or procedures based on:

• Events
• Status of systems or devices
• Thresholds
• Date, time, calendar
• Frequency of an event or message string
• Any collected data from managed systems and devices

Through ReliaTel automation, users can reduce the necessity for manual intervention or maintenance, eliminate repetitive tasks, enforce established business processing rules, and reduce human errors. ReliaTel automation will:

• Initiate scheduled or periodic maintenance procedures
• Initiate custom actions or scripts for routine or exception-based processing
• Initiate restore or recovery processes based on specific device conditions
• Initiate corrective and / or emergency procedures to revive failed systems
• Automatically enable local/remote standby or alternative processors in emergency or maintenance situations.

ReliaTel automation improves overall service levels by reducing the "mean time to repair" for all managed systems and devices, reacting to adverse conditions and resolving problems at machine speed, rather than human speed. In addition, automating both routine maintenance as well as recovery processes through Reliatel provides a completely secure response and resolution to potentially high-risk situations and service outages.